Water damage causing brown marks on house wall
Water damage causing brown marks on house wall
Water Damage

Melbourne Water Damage Claims Adjuster

A doorway with sandbags piled on top of it to hold back flood waters.

Water damage is a constant concern for property owners in Florida. It can happen suddenly due to flash floods or broken pipes, or it might occur despite your best efforts to prepare for an expected weather event like a hurricane.

In some situations, water damage may be subtle, and you might not recognize it immediately, but when you do notice it, you should take action right away. The longer you wait, the more difficult it may be to get compensation from your insurance company.

But sometimes, even when you make a claim quickly, the insurance adjuster may find an excuse to delay visiting the site, to deny your claim, or to undervalue your damage. Often, property owners wonder what they can do to protect their rights in these challenging situations.

How Can a Melbourne Flood Damage Claims Adjuster Help?

If you’ve just discovered water damage on your property, you may not know what to do next. The truth is that most water damage requires professional help, so you should resist the urge to attempt repairs on your own. However, you should do the following:

  • Make reasonable efforts to stop the damage from worsening or at least slow it down. If there’s a leak, shut off the water and electricity. If there’s a hole in the roof, find a temporary solution, like covering it with a board or tarp.
  • Take pictures of the damage from as many angles as possible—the insurance company adjuster will need to see these.
  • Seek repair estimates from at least three different companies.
  • Contact a Melbourne water damage claims adjuster to inspect the damage and review your insurance policy and claim. They will help you avoid potential pitfalls with filing your claim and will work to get you the settlement you deserve.

What About the Insurance Company’s Adjuster?

Ultimately, the insurance company adjuster will review and make a decision about your claim, but this is where many policyholders run into difficulties. The insurance adjuster’s job is to review claims and decide whether or not to pay them—in other words, the insurance company relies on this person to keep costs under control.

As a result, the adjuster is constantly looking for reasons to deny a claim, such as a lack of evidence that a covered incident caused the damage. In many cases, this lack of evidence can be corrected by submitting more documentation (usually photos or videos), but the policyholder may not know what to do (and the insurance adjuster probably isn’t going to volunteer that information).

This is only one potential problem. Another scenario we see frequently is the undervalued claim.

In this situation, the insurance company adjuster approves the claim but decides your damage can be repaired in a specific, inexpensive way that isn’t really the best solution. Then, they offer you enough money to cover that repair.

One example would be replacing a few ceiling tiles when the water damage has affected other areas, and only a complete ceiling replacement will solve the issue for good. If you go with the insurance company’s suggested repair, you may have more difficulties with your ceiling in a few months or years—at which point, the insurance company will probably say that the damage isn’t caused by a covered event and is not their problem.

These situations are further complicated because most people who aren’t home repair experts have no way of knowing they need a more extensive repair. And in some cases, a more minor repair might be sufficient.

It’s hard to know the difference, so you need help from an expert who works for you, not the insurance carrier.

What Does a Public Water Damage Claims Adjuster Do?

A public adjuster doesn’t work for an insurance company, but they are available to assist policyholders who need a second (or first) opinion about their damage. Your public adjuster can help you with a water damage claim by:

  • Thoroughly inspecting your damage. The insurance company adjuster may give your damage a cursory inspection or only look at the area you identified as damaged. Unfortunately, this makes it easy for everyone to miss additional damage. Your public water damage claims adjuster knows how to look for the many, sometimes understated, signs of water damage. They will carefully inspect surrounding areas, not just the place where you spotted damage, and catalog all losses.
  • Documenting the damage. While we encourage you to take your own photos as soon after the event as possible, a public adjuster will also photograph the issues they find. In many cases, they capture more signs of damage or indications of how the damage occurred—the latter can be crucial in arguing to get your claim approved.
  • Reviewing your insurance policy. What’s covered and what isn’t, and how can you prove your damage should be covered? These questions are tough to answer when your insurance policy features run-on sentences and obscure language. A public adjuster can cut through the confusion because they are trained in reading and interpreting insurance policies. They will answer your questions and explain what you need to prove the damage was due to a covered event. Additionally, they can help you figure out if your policy covers other expenses you might have, such as the cost of a hotel or storage if you can’t stay in your home.
  • Reviewing your insurance claim. If your claim has been denied, if you’ve prepared a claim but haven’t filed it, or if you don’t know where to start, we’re happy to review what you have. In many cases, we can help improve your odds by adding more photographs or advising you on how to describe the damage to better show the connection to the covered event.
  • Negotiating with the insurance company. Is the offer fair? Can you make do with cheaper repairs? Should you accept what the insurance carrier has offered, and if not, how can you convince the insurance adjuster to pay more for your claim? These questions can be stressful and exhausting for a homeowner struggling with the aftereffects of a water damage problem. Your public adjuster is experienced in handling water damage claims and can negotiate with the insurance company for you, fighting to get the largest settlement possible so you can cover your many expenses.

What Kind of Help Do You Need to Deal With Water Damage?

Many people think only about repairing the immediate damage they see in front of them. However, there are a number of services you might not realize you need until later. These include:

  • Water extraction. If you come home to a flood or standing water, you’re going to need the water removed before you can do anything else.
  • Hauling away debris. First, we’ll again caution you not to throw anything away until you’ve had an adjuster inspect the damage and take pictures. But once that step is completed, you could have large pieces of debris, appliances that no longer work, moldy furniture, etc. The contractor who replaces your drywall may not be willing or able to provide removal services, so in many cases, hiring another contractor is necessary just to get rid of the trash.
  • Cleaning and sanitizing the property. Flood water often contains raw sewage and other toxins. Additionally, even clean standing water is an ideal place for bacteria, viruses, and mold to propagate, so it’s essential to have all surfaces professionally cleaned and disinfected.
  • Drying the building. Making sure all surfaces are thoroughly dried is crucial to preventing mold growth.
  • Deodorizing. No one wants to live or work in a building with a “musty” smell, and unfortunately, these orders can linger for a long time after a flood or other water damage. A professional cleaning and deodorizing service can help.
  • Checking for structural shifts or deficiencies. Sometimes, water damage can affect the foundation or support structures of a building, so it’s a good idea to have the foundation checked for structural issues after a flood.

Your water damage claims adjuster will review all these items and advise you about whether your insurance policy covers them. If so, the adjuster will work to ensure the insurance company covers these services as outlined in their contract.

Where Can You Get Help From a Flood Damage Claims Adjuster?

Pinnacle Claim Services is always available to assist policyholders who have suffered a flood, hurricane, or other water damage. Our public adjusters are trained in recognizing and assessing all types of water destruction.

We’ll ensure you have an accurate estimate of not only what was damaged but also what kind of work is needed to restore your home or office building. Additionally, we’ll document the damage and provide any further information or evidence the insurance company requests.

Our trained adjusters are highly knowledgeable about Florida insurance laws, various types of water damage, and what insurance company adjusters look for in a claim. They are also licensed, bonded, and happy to discuss their qualifications.

Please call (321) 384-9379 today so we can help you get your claim settled and your building repaired.


Living in South Florida, we are no strangers to natural disasters.


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Insurance Claim Questions

How can Pinnacle Claim Services, Inc. help me?

When disaster strikes, it can be difficult knowing where to turn or who to ask for help. Pinnacle Claim Services’ professional team of Florida public insurance adjusters and support experts are here to assist you throughout every step of your damage claim from emergency services and mitigation through final settlement.

Some of the most common issues people experience with insurance companies after property damage has occurred and a claim has been initiated include: unreasonable delay on the part of the insurance company, inadequate training of the insurance company’s adjusters and adjusters that are “so busy” that your claim gets zero attention and does not progress towards resolution. Additionally, you may not have the appropriate policy with the right type of coverage or limits.

There is no set time period for settling a property damage claim with an insurance company and each claim is different. You could receive a check in a few days or it could be a few weeks. Also, it may take multiple rounds of negotiations and payments for you to be adequately and justly compensated for your claim.

Absolutely not. Some companies do possess better reputations than others and there are some who consistently delay the process unnecessarily. It’s important that you comply with your “duties after the loss” (duty to mitigate etc.) Call us, we can help!

Water Damage Claims Services Areas Served

Trust Pinnacle Claim Services, Inc: Your Local Top-Rated, Licensed & Insured Public Adjusters in Melbourne!

Dale GorchoffDale Gorchoff
15:17 18 Jul 22
Positively amazing results from Pinnacle Claim Services. The diligence and professionalism from our exceptional adjuster and the superb support staff facilitated an unexpected outcome better than we could have ever imagined. Sincere thanks to everyone at Pinnacle for being there when we needed them. We would recommend Pinnacle for adjuster services without reservation.
Matida YoungMatida Young
09:10 07 Apr 22
The company done an outstanding job in getting a settlement for me. Without Brad and staff workingDiligently I would of got nothing. Brad PittmanPull the necessary sources to help me which IWill never forget. That is fighting for his clients.I was treated with respect and informed of everyDetailed steps in which I received more than 100%Satisfaction. There is no doubt in my mind I wouldUsed there service again again. And highly recommend my friends.
Denise AdamsDenise Adams
12:23 28 Mar 22
Thanks to Euton and Lori for all the help with my claim. They kept me informed continously check in with me regarding the claim. This company was awesome and I would and have been recommending Pinnacle claims to others. Great job.
Michelle TullochMichelle Tulloch
18:33 24 Mar 22
I would like to say thank you to the outstanding team working at Pinnacle . From start to finish. Special thanks to Linda who held my hand, listened to me getting impatient, stressed and overwhelmed. It was always service with a smile. She followed up with issues involving my claim as she said she would. Had an issue with payout and I was not happy. Brad jumped in and helped to further resolve the issue with the Insurance Company. Pinnacle is about you getting your correct settlement. I will definitely recommend to family and friends. Thank you Pinnacle family. I was truly blessed to have your firm represent me .
Tabitta MichelTabitta Michel
19:35 08 Feb 22
Thank You Linda.I was lost I did not know what to do with the issues I had with my claims with another company. And you took the time to help me find some answer I truly appreciate that. I would recommend my family and friends to the Pinnacle. A friend had referred me he was right.
Marie JacquesMarie Jacques
17:45 18 Aug 21
Everyone was professional.We initially started with Brad whom is very patient and attentive to every word and he extended our expectation. Miss Linda always so kind and respectful, she made sure we understood the process and always communicated every step.
Judy BJudy B
15:48 03 Jul 21
I can't thank Brad Pridemore of Pinnacle Claim Services enough for his help with our insurance claim resulting from hurricane related roof damage.Not knowing how the claim process worked and dealing with serious medical issues, it felt amazing to have someone on our sidethat is knowledgeable, worked for us and our best interest!After suffering a loss, most insurance companies give you the run around. Upon hiring Pinnacle Claim Services they immediatelygot to work on our case, communicating every step of the way. Our insurance company managed to drag it out for months,with a variety of moves intended only to delay, delay. None of the delays were Pinnacle's fault. In the end, Brad was able to get the insurance company to settle, we got a new roof and we couldn't be happier.Their fees are fair and we really appreciate all their efforts.If you find yourself in the situation that your home has been damaged, do yourself a favor and give Brad a call, you won't be sorry.Just remember, it can be a long process, but in the end it's worth the wait.I would highly recommend talking to and hiring Pinnacle Claim Services.Thank you Brad. You've been a lifesaver!
Javier GoodJavier Good
17:33 15 Feb 21
The team at Pinnacle Claims exceeded my expectations. Tom came in after my insurance company had settled a total of $9,829 for covered damages to my home, and he, Monica, Brad and Pat were able to get me another $15,530 after their fees, for a total insurance claim settlement of $25,359 so that I could fully repair the covered damages in my home the right way. They were very good at keeping me informed of the progress of the negotiated settlement, and educated me about the process and the law. Thank you Pinnacle Claims!!
Abigail BineyAbigail Biney
15:30 11 May 20
Pinnacle Claim Service, did a phenomenal job helping me with my roof claim, it was a long process but they were on top until the last .I can't thank them enough. Brad is some one who knows his job and does it well. They stay on top of everything and I don't have to tell them. Before you ask, it already done it. Thank you Brad, Any the way, I'll will recommend this Pinnacle to friends and Love ones.
About Us

Pinnacle Claim Services will request a copy of your policy, file the proper paperwork for you, put together a comprehensive estimate of damages and negotiate a fair settlement Do not become emotionally burdened. Do not be denied money for repairs you deserve. Rely on Pinnacle Claim Services to work on your behalf, keeping you informed throughout every step of the process to get every penny you deserve from the insurance companies.

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